Contact Us
If you have a question about our reviews, a correction to flag, or simply want to understand how USA Casino works, this page explains the best way to reach us and what you can expect in return.
How to Reach Us
The fastest way to get in touch is by email. Whether you have a question about a specific casino listed on this site, want to report inaccurate information, or have a general enquiry about how we operate, we aim to respond to all messages within two business days.
Send your message to: [email protected]
Please include as much detail as possible — the more context you give us, the more useful our reply can be.
What We Can Help With
- Editorial queries — questions about how we researched, rated or ranked a casino on this site
- Factual corrections — if you believe any information on USA Casino is out of date or inaccurate, let us know and we will review it promptly
- Affiliate and partnership enquiries — if you represent a licensed, regulated online casino and would like to discuss appearing on our site
- General site feedback — comments about usability, missing content or anything else you think could make the site more useful
What We Are Not Able to Help With
USA Casino is an independent comparison and review website. We do not operate any of the casinos listed here, and we cannot intervene in account disputes, process withdrawals, reset passwords or override decisions made by individual casino operators. For any account-related issue, you will need to contact the casino's own support team directly.
If you are experiencing difficulties with a specific platform and are unsure how to escalate a complaint, the casino's licensing authority may be able to assist. Our About Us page explains how we assess and verify the casinos we feature, which may help you understand who holds regulatory responsibility.
Responsible Gambling Support
If gambling has stopped being enjoyable, or you are concerned about your own play or someone else's, please do not wait to seek support. Our Responsible Gambling page lists free, confidential resources available to US residents, including the National Council on Problem Gambling helpline (1-800-522-4700) and the National Problem Gambling Helpline Chat at ncpgambling.org.
We will always take responsible gambling messages seriously and respond to them as a priority.
A Note on Response Times
We are a small editorial team. We read every message and aim to reply within two working days, though during busy periods it may take a little longer. We do not operate a live chat or telephone support line. Email remains the most reliable way to reach us.
Affiliate Disclosure
USA Casino earns commission when readers follow links from this site and sign up to a listed casino. That commercial relationship does not determine how casinos are ranked or reviewed — our ratings are based on independent assessment of each platform. You can read more about our methodology on our About Us page, and our full Terms and Conditions set out the terms under which this site operates.
Age and Eligibility Reminder
All content on USA Casino is intended for adults aged 21 or older (the minimum legal gambling age in most US states). Online casino gambling is only legal in states where it has been specifically authorised. Players must typically be physically located within a licensed state to participate. If you are unsure whether online casino play is permitted where you are, check with your state's gaming regulator before signing up to any platform.
We appreciate you taking the time to get in touch. Whether you are a reader with a question or a professional with a business enquiry, we will do our best to give you a clear and helpful reply. Email us at [email protected] and we will be in touch.